Contact
How to reach us.
We answer by email and through the in-app support form, usually within a few hours. Email lets us send you the right link or screenshot straight away.
General questions
Anything about the product, pricing, sign-up, or whether dooyah house is the right fit for your WEG.
hallo [at] dooyah.dePrivacy & data protection
Data subject requests under Art. 15-22 GDPR, sub-processor list, data processing agreement (AVV) per Art. 28 GDPR.
datenschutz [at] dooyah.deBilling & account
Invoice questions, plan changes, cancellation, account access issues. We usually reply within a few hours.
info [at] dooyah.dePostal address
FloriCore Software UG (haftungsbeschränkt)
Postal address
Eggolsheim, Bavaria
Germany
We usually reply within a few hours and almost always within 24 hours (our own measurement over the last 90 days). We don't operate a 24/7 desk or a chat, and we don't offer guaranteed response times. Signed-in users can also send a support request with screenshots from inside the app.
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