Doris · dooyah house
BetaAsk your WEG.
Doris answers with your numbers.
For every question, Doris reads the relevant data of your WEG, such as accounts, bookings, contribution rates or how far your setup is, and explains what it means. She links to the screen where you carry on.
Every trial starts with Doris (beta). With Pro, you switch Doris on yourself in the settings during the beta. Doris answers in German inside the app.
Where do I enter the opening balance?
You enter it on the account itself: open the account under Banking, click “Edit” and fill in “Balance on reference date” and “Reference date”. Take the amount from your bank statement.
- Current account Sparkasse entered
- Reserve savings account (since 2026) missing
It is still missing on the savings account you opened in 2026, which is why its balance shows as “provisional”. Tip: if you import a CAMT or MT940 statement that contains a balance, dooyah offers to take it over directly.
- Open Banking
- Handbook: Banking
Which reference date should I use?
Why isn’t my 2025 annual statement ready yet?
Two things are holding up the 2025 statement; a third one is only a note:
- The 2025 heating cost statement from the metering service hasn’t been imported yet. blocking
- 3 December transactions on the current account aren’t matched to a booking, €1,184.20 in total. blocking
- The building insurance of €2,316.00 is booked without a receipt. note
The quickest start is matching the three open transactions.
- Open Banking
- Open heating costs
- Open 2025 annual workspace
What is an “Abrechnungsspitze”?
Which payment is missing from unit 3?
Unit 3 owes €108.00 in Hausgeld (monthly contribution). A resolution of 14 March 2026 raised the rate from May, but unit 3 still transfers the old amount.
- Hausgeld since 1 May 2026
- €216.00
- Received per month
- €198.00
- Shortfall per month
- €18.00
- Open for May to October
- €108.00
Suggestion: create work item
Tell unit 3 about the new Hausgeld
- Open receivables
- Open units and contribution rates
My current account is €412.37 off from the booking journal. Where does that come from?
I matched the current account for 2026. The difference is fully explained:
Current account 2026
- Confirmed Payment from unit 2 on 29 Sep (October Hausgeld, paid early) not booked yet €389.00
- Check Common electricity booked twice on 15 Sep, possibly a duplicate €23.37
- Unexplained Remainder the data can’t explain €0.00
- Open Banking
- Open booking 187
How do I reverse a duplicate booking?
Example with a made-up WEG. No real customer data. Doris answers in German in the app.
What Doris reads
She looks it up before she answers
For each question Doris decides which data she needs and reads exactly that. While she works, you see what she is checking. General questions such as “what is a Wirtschaftsplan?” she answers without reading your data.
- setup status and next steps
- what blocks the annual statement
- bank vs. booking journal, down to the cent
- contribution rates for each unit, with increases
- arrears for each unit
- contracts
- heating cost status
- documents, page by page
- the dooyah handbook
The boundaries
Doris reads, you decide
- Nothing is written without your click. Doris suggests a work item; it is created only when you click.
- Doris only reads the WEG you are working in. She does not read data from other WEGs.
- Doris uses AI-assisted processing in the EU. Conversations are stored encrypted, can no longer be opened after 30 days and are deleted a week later at the latest.
- The numbers come from your data, and the review stays with you. If information is missing, Doris says so. She gives no legal assessments.
Frequently asked questions
Before you start
What is Doris?
Doris is the AI helper in dooyah house for self-managed German WEGs. She answers questions about your WEG from its own data, explains terms and processes, and links to the screen in dooyah where you carry on.
How do I get Doris?
Every trial starts with Doris (beta). With Pro, you switch Doris on yourself in the settings during the beta. The free basic plan does not include Doris.
What does Doris cost?
There are no additional costs for Doris during the beta. We will tell you about the offer after the beta in good time, before anything changes.
Does Doris change my data?
Doris only reads. She does not book, reverse or match anything. The one thing that gets written is a work item Doris suggests and you create yourself by clicking “Create work item”.
Where are my questions processed, and for how long are they kept?
Doris uses AI-assisted processing in the EU. dooyah stores questions and answers encrypted. You can no longer open a conversation 30 days after it started, and we delete it no more than a week after that.
Does Doris give legal advice?
Doris explains terms and processes and says where the individual case matters. Legal assessments belong with qualified advice.